Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

You have 14 days from the date of delivery to return eligible items for store credit or exchange.

Eligibility

To be eligible for a return or exchange, items must be:

  • Unworn and unwashed
  • In original condition with all tags attached
  • Accompanied by proof of purchase

How to Return

To initiate a return or exchange, please contact us with your order number and reason for return. We'll provide you with return instructions and a return authorization.

Refunds

All sales are final, we offer exchange only or store credit.Β 

Shipping

Customer is responsible for exchange/return shipping costs, and Planeta will cover any shipping costs back to the customer.Β 

Questions?

If you have any questions about our return policy, please don't hesitate to contact us.